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Terms and conditions of use for the Partouche website

Terms and Conditions of Use

The website events.partouche.com is published by Société Anonyme Groupe Partouche, registered with the Paris Trade and Companies Register under number 588 801 464, represented by Mr. Fabrice Paire in his capacity as Chairman of the Management Board (hereinafter referred to as “the Publisher”).

All users of the Website expressly acknowledge that they have read these General Terms and Conditions of Use (GTCU). By browsing the Website, the User expressly and unreservedly accepts the GTCU.

It is specified that any user of the Website who does not wish to adhere to the GTCU in their entirety expressly waives the right to use the Website.

The Website allows users to stay informed about news, facilities, and offers available at the establishment managed by the Publisher, or to be contacted and request a quote: private events, professional events, casino and hotel contact details, casino and hotel news, etc.

  • Terms of Use: refers to these Terms and Conditions of Use of the Website and the Services offered on the Website.
  • Login details: refers to the User's personal identifiers consisting of their login ID (email address) and password.
  • Internet user: refers to people browsing the Website.
  • Services: refers to the various services available on the Website.

In order to browse the Website, the Internet User/User must ensure that they have the hardware and software equipment, as well as an Internet connection, that are compatible with the conditions for the provision of the Services.

By browsing the Website, the User accepts and acknowledges that they are subject to these Terms of Use without reservation, and therefore undertakes not to:

  • send by email or transmit by any other means any content that is illegal, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, contrary to public decency, invasive of a person's privacy, and/or infringing on the rights of a third party.
  • access Services that are not accessible to a simple Internet user.
  • impersonate another Internet user.

The Internet user acknowledges the limitations of the Internet and cannot hold the Publisher liable for any malfunction of the Internet that prevents the proper functioning and/or operation of one or more Services offered on the Site.

Concerned about respecting the privacy of Users, the Publisher has developed a privacy policy dedicated to this subject.

The privacy policy adopted by the Publisher is available here.

7.1 – Site Availability

  • The Publisher strives to ensure that the Site is available 24 hours a day, 7 days a week.
  • However, access may be interrupted due to maintenance operations, hardware or software upgrades, emergency repairs, or circumstances beyond the Publisher's control (such as failure of telecommunications links and equipment).
  • The Publisher undertakes to take all reasonable measures to limit such disruptions, insofar as they are attributable to it. The Internet User and/or User acknowledges and accepts that the Publisher assumes no responsibility for any unavailability, suspension, or interruption of the Site or Services. The Internet User and/or User is personally responsible for setting up the IT and telecommunications equipment necessary to access the Site and for acquiring the knowledge necessary to use the Internet. The Internet User and/or User is responsible for the connection and equipment costs associated with accessing the Internet and using the Site. The Internet User and/or User browses the Sites at their own risk.


7.2 – Liability of the Company

The Publisher undertakes to provide the Services in a diligent and professional manner, within the framework of an obligation of means.

The Publisher shall under no circumstances be liable for indirect or unforeseeable damages within the meaning of the Civil Code, which include, but are not limited to, any lost profits, loss of opportunity, or the cost of obtaining a substitute service or technology. The Publisher shall not be held liable under any circumstances for: 

  • the transmission and/or reception of any data and/or information on the Internet;
  • any malfunction of the Internet network preventing the proper functioning and/or operation of one or more Services offered on the Site;
  • the failure of any reception equipment or communication lines;
  • routing problems;
  • the consequences of any computer virus or bug, anomaly, or technical failure;
  • any damage caused to a User's computer;
  • any technical, hardware, or software failure of any kind that has prevented or limited participation in any of the Services offered on the Site or that has damaged a User's computer system.


7.3 – Force majeure

The Publisher shall not be held liable in the event of force majeure or any other event beyond its control preventing the provision of the Services in accordance with the provisions of the Terms of Use.


7.4 – Connection

Users connect to the Website and participate in the Services offered on the Website under their sole responsibility. It is the responsibility of all Internet users and/or Users to take all appropriate measures to protect their own data and/or software stored on their computer equipment against any damage (viruses, spam, Trojan horses, bugs, etc.).

Under no circumstances shall the Publisher be held liable for any difficulties or impossibilities encountered by Internet users/Users in connecting to the Internet.


7.5 – Cancellation, changes, suspension

The Publisher cannot be held liable if, for any reason beyond its control, one or more of the Services are modified, postponed, or canceled.

Any changes or modifications to the content of the Site may result in an update and/or temporary unavailability of the Site, for which the Publisher cannot be held liable in any way.

Similarly, the Publisher reserves the right to interrupt or suspend one or more of the Services offered on the Website at any time and without notice, without having to justify its decision. In this case, the Publisher shall not be held liable in any way and Users shall not be entitled to any compensation of any kind whatsoever.


7.6 – Hyperlinks

The Publisher may provide simple links to other third-party websites on the Website. In such cases, the links are provided solely as a courtesy.

As the Publisher is unable to control the content of these third-party websites, any access to these sites is at the sole responsibility of the Internet User/User and at their own risk. The Publisher declines all responsibility for the content, legality, or availability of third-party sites. The Internet User/User acknowledges that the Publisher assumes no responsibility for any loss or damage that may result from accessing or browsing these third-party sites.

The Publisher undertakes to act as a diligent professional and not to provide active hypertext links to websites or content that could reasonably be considered illegal. However, the Publisher is not in a position to verify, after the link has been established, any changes to the content of the third-party site. The Publisher undertakes to remove links to third-party websites that it has been informed are illegal, by any means and in particular upon receipt of a complaint sent by email to informations@partouche.com or by post to the following address: Groupe Partouche – 141 bis rue de Saussure 75017 PARIS.


7.7 – Third parties partie

The Publisher may offer Internet Users/Users access to third-party websites or participation in loyalty programs, marketing programs, or any other activities taking place on a third-party website or program. In such cases, the Publisher cannot be held liable for the activities of these third parties and urges Internet Users/Users to read the terms and conditions offered by third-party websites.

In the event that the Publisher is held legally liable for a breach by an Internet User and/or User of their obligations under these terms and conditions and the laws and regulations in force, the Publisher may hold the Internet User and/or User liable.

The Publisher owns the intellectual property rights to all elements comprising the Website (including its graphic charter, tree structure, navigation interfaces, databases, etc.). As such, and unless prior written authorization has been obtained from the Publisher, you may not reproduce, represent, adapt, translate and/or transform, in whole or in part, and/or transfer to another Application and/or other website any element or data comprising the Website.

Any reproduction of the trademarks and/or logos appearing on the Website, by any means whatsoever, without the prior written authorization of the Publishing Company, is strictly prohibited. Any violation of the above provisions constitutes an act of counterfeiting that may result in civil and/or criminal liability for its author.

The Publisher undertakes to inform the User of any changes to the Terms of Use by any means at its convenience. Any connection to the Site/Account after the Internet User and/or User has been informed of changes to the Site's features or the Terms of Use constitutes acceptance of the changes made.

In order to adapt to changes in the Site and/or its operation, the Publisher reserves the right to modify, unilaterally and without notice, these Terms of Use as well as the Services offered on the Site. The version of the Terms of Use accepted by the Internet User and/or User expresses the entirety of the obligations between the Publisher and the Internet User and/or User relating to the Services offered by the Publisher and cancels and replaces any prior declaration, commitment, oral or written communication, acceptance, contract, and agreement relating to the provision of Services by the Publisher. The Internet User and/or User may access the Terms of Use at any time from the Website on a dedicated page.

The Internet User and/or User may send their complaint by email to the following address: informations@partouche.com.

By express agreement between the Internet User and/or User and the Publishing Company, only the latter's computer systems and files shall be deemed authentic. The computerized records, which are stored in the Publisher's computer systems under reasonable conditions of security and reliability, are considered as proof of the relations and communications between the Publisher and the Internet User and/or User.

It is therefore agreed that, except in the case of obvious error, the Publisher may rely on, and be declared admissible in the event of legal proceedings, the production, in particular for the purposes of evidence, of any act, fact or omission, programs, data, files, recordings, and other elements (such as monitoring reports or other statements) in computer or electronic format or media established, received, or stored directly or indirectly by the Publishing Company, particularly in its computer systems.

These Terms and Conditions of Use are applicable from January 7, 2019, for an indefinite period.

If one or more provisions of the Terms of Use are deemed invalid or unenforceable for any reason, said provision shall be amended to the extent necessary to render it enforceable. It is specified that if one or more provisions of the Terms of Use are declared invalid or unenforceable, the other clauses shall remain in full force and effect.

The Terms of Use are governed by and interpreted in accordance with French law. Any dispute relating to the interpretation, performance, or non-performance of these Terms of Use or participation in the Games shall be submitted to the competent courts, designated in accordance with the provisions of the Code of Civil Procedure.