This privacy policy is designed to inform you of how your personal data are processed by Groupe Partouche.
Partouche Group Privacy Policy
Privacy Policy
The terms listed below have the following definitions:
- Personal data: refers to any information that can directly or indirectly identify a natural person within the meaning of the applicable regulations;
- DPO: refers to the Data Protection Officer, responsible for advising and monitoring the Data Controller's compliance with the applicable rules on the processing of personal data;
- Partouche Group: refers to the Partouche Group, a public limited company with a management board and supervisory board, registered with the Paris Trade and Companies Register under number 588 801 464, whose registered office is located at 141 bis rue de Saussure, 75017 Paris;
- Service: refers to requesting a quote, filling out the contact form, subscribing to the newsletter, or submitting a complaint to the relevant customer service department via the Website, to the Data Controller or to Groupe Partouche;
- Data Controller: refers to the legal entity which, alone or jointly with others, determines the purposes and means of the processing, and in this case Groupe Partouche, RCS Paris 588 801 464, with share capital of €192,540,680, located at 141 bis rue de Saussure 75017 Paris;
- Website: refers to the website accessible at events.partouche.com;
- User: refers to any natural person using the Services offered by the Website.
The Data Controller collects your personal data in connection with your use of the Website or the Services.
The Data Controller takes into account the principles of data minimization and data protection by design and by default. Consequently, only relevant information that is adequate and limited to what is necessary for the purposes for which it is processed is processed.
The information collected is stored in one or more computer files by the Data Controller, in particular for the following purposes:
- To provide content and Services on the Website;
- Statistical evaluation of Website traffic;
- Management of User Accounts and their activity;
- Managing communications and marketing activities for both the publishing company and the Partouche Group, regardless of the means of communication used (telephone, text message, mail, email);
- Management of requests made to the Website's customer service department.
For all other purposes, the processing and storage of Personal Data is subject to the consent given by Users.
In the event that a Personal Data collection form must be completed by a User, the mandatory fields are indicated by the symbol "*". Failure to provide the required data, or in the event of subsequent withdrawal of consent by the persons concerned, will not allow the Data Controller or the Partouche Group to respond to their request.
Whenever processing is carried out on the basis of the consent of the persons concerned, they have the right to withdraw their consent at any time by sending their request to the following address: mesdroits@partouche.fr.
In accordance with current regulations, the Data Controller retains Personal Data only for the period strictly necessary to achieve the purposes for which it is processed, unless the User has given their consent for it to be retained for future use.
The retention period for Personal Data varies depending on the purposes of the processing operations carried out. In particular, for the main categories of Personal Data, the following retention periods apply:
- For contacts from Users relating to the Services (requests for quotes, reservations, access to customer service, etc.): the information is kept for a period not exceeding three (3) years after the last contact from the User.
- For the management of User Accounts: as long as the User is active, and no later than three (3) years from the last contact made by the User.
- For transactions involving a financial flow: the information is kept until the expiry of the limitation period, for the duration provided for by any other regulatory obligation.
- For the management of communication and prospecting operations by the Data Controller or the Partouche Group: the information is kept for three (3) years from the date of collection or the last contact made by the prospect.
Information relating to Users held by the Data Controller may be communicated to the following persons:
- The Data Controller's staff, as well as that of sister companies or subsidiaries, who are authorized to manage such processing due to their responsibilities;
- Bodies responsible for monitoring or inspection in accordance with applicable regulations;
- External service providers responsible for processing Personal Data on behalf of the Data Controller, who are contractually bound to an obligation of security and confidentiality with regard to this Personal Data (e.g., securing online payments, combating fraud, website maintenance, collecting customer reviews).
All persons with access to your Personal Data are bound by a strict obligation of confidentiality.
All of your Personal Data is processed exclusively within the European Union.
The Data Controller does not transfer your Personal Data outside the European territory, whether to companies controlled or owned by the Partouche Group or to external service providers.
In the event of recourse to service providers located outside the European Union, the Data Controller will first ensure that appropriate measures have been put in place to ensure that Personal Data is transferred within a contractual framework that respects the confidentiality inherent in such data.
In accordance with current regulations, you have the right to object to and restrict the processing of your Personal Data, as well as the right to access, rectify, transfer, and erase said Data.
You also have the option of communicating your instructions to the Data Controller regarding the fate of your Personal Data after your death.
Users and Visitors are informed that the exercise of the rights to object, erase, and transfer data, as well as the right to restrict processing, is subject to conditions and may be refused by the Data Controller if these requests do not correspond to the situations provided for by the regulations on Personal Data.
You may exercise your rights by sending a request, accompanied by a copy of your identity document, by email to mesdroits@partouche.fr.
Or by post to the following address:
GROUPE PARTOUCHE
Legal and Compliance Department
141 bis rue de
Saussure
75017 Paris
Such requests will be processed as soon as possible, and at the latest within three months, particularly in the event of the complexity of the request or the number of requests received.
Finally, if the Data Controller does not satisfy your requests, you have the right to lodge a complaint with a personal data protection authority, namely the CNIL.
In accordance with the relevant requirements, the Data Controller has designated a shared DPO with the Partouche Group. If you have any questions regarding the Data Controller's commitments concerning the protection of personal data, you can contact them at the following address:
dpo@partouche.com
DPO Groupe Partouche / DPO Groupe Partouche
141 bis rue de
Saussure
75017 Paris
When you visit the Website, cookies are stored on your Device (computer, mobile phone, or tablet).
The Data Controller and the Partouche Group use cookies to identify you and allow you to access your Account, for example.
8.1 – What are cookies?
A cookie is a piece of information stored on a user's hard drive by the server of the website they are visiting. It contains several pieces of data: the name of the server that stored it, an identifier in the form of a unique number, and possibly an expiration date. This information is sometimes stored on the computer in a simple text file that a server accesses to read and record information.
8.2 – What are cookies used for?
Cookies are essential for the proper functioning of the Site. More specifically, they are used to:
- Remember text that has already been entered, such as your username or certain data that you have entered on a form;
- Remember certain preferences, such as your language or the region where you live;
- Track your browsing on the Site with Google Analytics.
If you do not agree with the Data Controller placing cookies on your Device, you must adjust your browser settings, which may prevent the Website and Services from functioning optimally, or leave the Website.
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.3 – Functional cookies:
These cookies enable the site to function and are automatically activated when you use the site. Without them, the services cannot be provided.
- "BIGipServerpool_htb-clusterX": cookies related to Travelclick servers.
- "toolboxBarPosition": cookies related to the session opened by the user and the management of their preferences.
- "CONDORSESSIONID": cookies related to the session opened by the user.
- "useCookies": cookie banner.
- "useCookiesCounter": cookie banner.
8.4 – Cookies related to Google Analytics:
These cookies are used to analyze the use of the Site. They help us understand how Users use and interact with the Site.
Google Analytics (_ga, _gid, _gat, _gac, __utmX):
- "o _ga": allows Users to be distinguished, expires after 2 years.
- "o _gid": allows Users to be distinguished, expires after 24 hours.
- "o _gat": allows requests to be accelerated, expires after 1 minute.
- "o _gac_
": contains information about the User. - "o _utma": used to distinguish Users and sessions, expires after 2 years.
- "o _utmt": used to speed up requests, expires after 10 minutes.
- "_utmb": determines whether it is a new session or visit by the User.
- "__utmz": identifies how the User arrived at the Site, expires after 6 months.
- "__utmv": used to personalize the customer experience, expires after 2 years.
- "Hotjar"
- "Piwik"
For more details on the cookies used by Google, please refer to Google's official documentation at the following address:
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
These cookies are used by Travelclick and third parties to deliver content relevant to the User's interests and to measure the effectiveness of online campaigns on the Site. Without this list being exhaustive, the third parties concerned may include Google DoubleClick, Google Maps, AddThis, Triptease, and SaleCycle.
9.1 – Accepting or refusing cookies
There are various ways to manage cookies when browsing the Site.
Your internet browser settings:
You can choose to disable cookies at any time.
Your browser can also be set to notify you when cookies are stored on your computer and ask you whether or not to accept them. You can accept or refuse cookies on a case-by-case basis or refuse them systematically once and for all.
We remind you that such browser settings may modify your access to the Site's Services, the optimal display of the Site, or your browsing experience on the Site, as these require the use of cookies.
If you disable the cookies used by the Site, you may not be able to access certain parts of the Site or some of the settings you chose during your first visit may not be retained on subsequent visits. For example, certain pages will not open, certain short films will be impossible to view, or certain data will not be stored and therefore cannot be automatically completed during a subsequent visit.
In
order to manage cookies in line with your expectations, we invite you to configure your browser settings taking into account the purpose of cookies as mentioned above.
Here's how to control or prevent cookies from being stored:
Each browser has
different settings. These are described in your browser's help menu, which will tell you how to change your cookie preferences.
You can disable cookies in your browser by following these instructions:
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.2 – If you use Internet Explorer
In Internet Explorer, click on the "Tools" button, then on "Internet Options."
Under the "General" tab, under "Browsing history," click on "Settings."
Click on the "View Files" button.
Click on the Name column header to sort all files alphabetically, then browse the list until you see files beginning with the prefix "Cookie" (all cookies have this prefix and usually contain the name of the website that created the cookie).
Select the cookie(s) containing the name "events.partouche.com" and delete them.
Close the window containing the list of files, then double-click "OK" to return to Internet Explorer.
9.3 – If you use the Firefox browser
Go to the "Tools" tab in the browser and select the "Options" menu.
In the window that appears, choose "Privacy" and click on "Show Cookies."
Locate the files that contain "events.partouche.com," select them, and delete them.
9.4 – If you use the Safari browser
In your browser, select the "Edit" menu, then "Preferences."
Click on "Security."
Click on "Show Cookies."
Select the cookies that contain "events.partouche.com" and click on "Delete" or "Delete All."
After deleting the cookies, click on "Done."
9.5 – If you use the Google Chrome browser
Click on the Tools menu icon. Select "Options."
Click on the "Advanced" tab and go to the "Privacy" section. Click on the "Show cookies" button. Locate the files that contain "events.partouche.com." Select them and delete them.
Click on "Close" to return to your browser.
Settings on a cookie management platform:
You can manage your cookies by visiting cookie management platforms offered by advertising professionals.
You have the right to access, rectify, and erase your data, as well as the right to object to and restrict the processing of your data. You also have the right to data portability and the ability to give instructions on what should happen to your data after your death. Finally, you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.