Privacy Policy

 

This privacy policy is designed to inform you of how your personal data are processed by Groupe Partouche.

 

1 – DEFINITIONS

The terms below have the following definition:

Personal Data :means any information by which a natural person can be directly or indirectly identified, within the meaning of applicable regulations;

DPO :means the Data Protection Officer who is responsible for advising the Data Controller and ensuring compliance with applicable Personal Data processing rules;

Groupe Partouche : means the company Groupe Partouche, a French société anonyme with a management board and a supervisory board, registered with the Paris Trade and Companies Register under number 588 801 464, whose registered office is 141 bis rue de Saussure 75017 Paris;

Service : means requesting an estimate, completing the contact form, subscribing to the newsletter or even lodging a complaint with the competent customer service via the Website, or with the Data Controller or Groupe Partouche ;

Data Controller : means the legal person which, alone or jointly with others, determines the purposes and means of the processing and, in this case, Groupe Partouche, Paris Trade and Companies Register no. 588 801 464, with capital of €192,540,680, at 141 bis rue de Saussure 75017 Paris;

Website : means the website accessible at events.partouche.com;

User : means any natural person using the Services available on the Website;

 

2 – WHEN AND WHY ARE DATA COLLECTED

The Data Controller collects personal data within the framework of the User’s use of the Website or Services.

The Data Controller respects the principles of data minimisation and data protection by design and by default. Therefore, we only process personal data that are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

 

3 – PURPOSES

The data collected are saved in one or more computer files by the Data Controller for the following purposes in particular:

– Providing content and Services on the Website;

– Measuring Website visit statistics;

– Managing User Accounts and their activity;

– Managing the communication and canvassing operations of the Publisher and Groupe Partouche whatever means of communication are used (phone, text message, post, email);

– Managing requests made to the Website customer service.

For all other purposes, the processing and storage of Personal Data require User consent.

If a Personal Data collection form must be completed by a User, the mandatory information is indicated by the “*” symbol; if the required data are not provided or if the data subject subsequently withdraws their consent, the Data Controller and Groupe Partouche will not be able to process their request.

Whenever processing is implemented based on data subjects’ consent, they may withdraw their consent at any time by writing to mesdroits@partouche.fr.

 

4 – STORAGE PERIOD

In accordance with applicable regulations, the Data Controller only stores Personal Data for the period strictly necessary to achieve the purposes of the processing, unless the User has consented to their storage for a subsequent use.

The period of storage of Personal Data varies with the purpose of the processing implemented. In particular, for major categories of Personal Data, the following periods are applied:

For contacts from Users concerning the Services (requests for estimates, bookings, access to the customer service, etc.): data are stored for a period not exceeding three (3) years after the last contact by the User.

For the management of User Accounts: while the User is active and at the latest for three (3) years after their last contact.

For transactions involving a financial flow: data are stored until the end of the limitation period, for the length of time required for any other regulatory obligation.

For the management of the communication and canvassing operations of the Data Controller or Groupe Partouche: data are stored for three (3) years after the collection or the last contact made by the prospect.

 

5 – COMMUNICATION OF PERSONAL DATA

The Users’ data held by the Data Controller may be communicated to the following persons:

– The Data Controller’s staff and the staff of any sister companies or affiliates authorised to manage such processing;

– Organisations responsible for supervision or inspection pursuant to applicable regulations;

– Independent service providers responsible for performing Personal Data processing on behalf of the Data Controller, which are bound by a contractual obligation as regards the security and confidentiality of such Personal Data (e.g. securing online payments, combating fraud, site maintenance, collecting customer opinions).

All the persons who have access to your Personal Data are bound by a strict duty of confidentiality.

 

6 – PERSONAL DATA TRANSFER OUTSIDE THE EUROPEAN UNION

All your Personal Data are processed exclusively within the European Union.

The Data Controller does not transfer your Personal Data outside the European territory, be it to companies controlled or owned by Groupe Partouche or to independent service providers.

In the event that service providers located outside the European Union are used, the Data Controller shall ensure, in advance, that all appropriate measures have been taken to guarantee that the Personal Data are transferred within a contractual framework respecting their inherent confidentiality.

 

7 – YOUR RIGHTS IN RESPECT OF YOUR PERSONAL DATA

In accordance with regulations in force, you have a right to object to and to limit the processing of your Personal Data, and a right of access, rectification, portability and erasure in respect of such Data.

You also have the right to give the Data Controller instructions concerning the post-mortem processing of your Personal Data.

Users and Visitors are informed that exercising the rights of objection, erasure and portability of data, and the right to limit processing, are subject to conditions and may be refused by the Data Controller if the requests do not correspond to situations provided for by Personal Data regulations.

You may exercise your rights, by sending a copy of an ID document with your request, by writing to mesdroits@partouche.fr.

Or by writing to the address below:

GROUPE PARTOUCHE
Service Juridique et Conformité
141 bis rue de Saussure
75017 Paris

Any such request will be processed as soon as possible and within three months at the most, depending particularly on the complexity of the request or the number of requests received.

Finally, if the Data Controller does not satisfy your requests, you may lodge a complaint with a Personal Data protection authority, the CNIL in France.

In accordance with applicable requirements, the Data Controller has jointly appointed a DPO with Groupe Partouche. For any question concerning the Data Controller’s undertakings concerning Personal Data protection, you may contact the latter at:

dpo@partouche.com

DPO Groupe Partouche / DPO Groupe Partouche
141 bis rue de Saussure
75017 Paris

 

8 – COOKIES

When the Website is visited, cookies are placed on your Device (computer, mobile or tablet).

The Data Controller and Groupe Partouche use cookies in order, for example, to identify you and allow you to access your Account.

8.1 – What are cookies ?

A cookie is a small piece of information placed on a web user’s hard drive by the server of the website they are visiting. It contains several data: the name of the server placing it, an identifier in the form of a unique number, and possibly an expiry date. This information is sometimes stored on the computer in a simple text file that a server accesses to read and save information.

8.2 – What are cookies for ?

Cookies are vital for the Website to function correctly. More precisely, they are used to:

– Store text already entered, such as your user name or certain data you have provided in a form;

– Store certain preferred settings such as your language or the region you live in;

– Track your browsing on the Website with Google Analytics.

If you do not agree to cookies being placed on your Device by the Data Controller, you must adjust your browser settings, in which case the Website and Services may be prevented from functioning correctly, or otherwise leave the Website.

8.3 – Functionality cookies :

These cookies enable the website to function and are automatically activated when you use it. Without them, the services cannot be provided.

“BIGipServerpool_htb-clusterX”: cookies relating to Travelclick servers.

“toolboxBarPosition”: cookies relating to the session opened by the user and managing preferred settings.

“CONDORSESSIONID”: cookies relating to the session opened by the user.

“useCookies”: cookies banner.

“useCookiesCounter”: cookies banner.

8.4 – Cookies linked to Google Analytics :

These cookies are used to analyse Website use. They help us understand how Users use and interact with the Website.

Google Analytics (_ga, _gid, _gat, _gac, __utmX):

– “o _ga”: used to distinguish Users, expires after 2 years.

– “o _gid”: used to distinguish Users, expires after 24 hours.

– “o _gat”: speeds up queries, expires after 1 minute.

– “o _gac_“: contains information about the User.

– “o _utma”: distinguishes Users and sessions, expires after 2 years.

– “o _utmt”: speeds up queries, expires after 10 minutes.

– “_utmb”: determines whether it is a new session or visit by the User.

– “__utmz”: identifies how the User arrived at the Website, expires after 6 months.

– “__utmv”: used to personalise the customer experience, expires after 2 years.

– “Hotjar”

– “Piwik”

For further details on cookies used by Google, please refer to the official Google document at the address below:

https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

 

9 – ADVERTISING COOKIES AND THIRD-PARTY COOKIES

These cookies are used by Travelclick and third parties to distribute relevant content to Users based on their interests and to measure the efficiency of online campaigns on the Website. These third parties include, but are not limited to, Google DoubleClick, Google Maps, AddThis, Triptease and SaleCycle.

9.1 – Accepting or refusing cookies

There are different ways to manage cookies when you browse the Website.

Adjusting your browser settings

You may choose to inhibit cookies at any time.

Your browser may also be configured to inform you of the cookies that are placed on your computer and ask you to accept or refuse them. You may accept or refuse cookies on a case-by-case basis or refuse them systematically once and for all.

We remind you that adjusting your browser settings in this way could modify your access to the Website Services, the Website’s optimal display, or your browsing on the Website, which require the use of cookies.

If you inhibit the cookies used by the Website, you may not be able to access certain parts of the Website, or some of the settings you chose when you first visited it may not be saved when you visit it again. For example, some pages will not open, some small films will be impossible to view or some data will not be stored and will not be automatically completed when you visit the Website again.

To optimally manage your cookies, we recommend adjusting your browser settings taking into account the purpose of the cookies as indicated above.

Here is how you can control or prevent the saving of cookies:

The configuration of each browser is different. It is described in your browser’s help menu which tells you how to change your cookie preferences.

You can deactivate cookie acceptance via your browser by following the instructions below:

9.2 – If you use Internet Explorer

In Internet Explorer, select “Tools” then “Internet Options”.

Select the “General” tab and under “Browsing History”, click “Settings”.

Click on “View Files”.

Click on the Name column header to sort all the files in alphabetic order, then go through the list until you see files starting with the prefix “Cookie” (all cookies have this prefix and usually contain the name of the website that created them).

Select the cookie or cookies including the name events.partouche.com and delete them.

Close the window listing the files, then click “OK” twice to return to Internet Explorer.

9.3 – If you use Firefox

Select “Tools” in the browser and then “Options”.

In the window that opens, select “Privacy” and click “View cookies”.

Locate and select the files containing events.partouche.com and delete them.

9.4 – If you use Safari

In your browser, select the “Edit” menu then “Preferences”.

Click “Security”.

Click “Show cookies”.

Select the cookies containing events.partouche.com and click “Delete” or “Delete All”.

Once you have deleted the cookies, click “Close”.

9.5 – Si vous utilisez le navigateur Google Chrome

Click the Tools menu icon and select “Options”.

Click on “Under the hood” and access “Privacy”. Click “Show cookies”. Locate the files containing events.partouche.com. Select and remove them.

Click “Close” to return to your browser.

Configuration via a consent management platform

You can manage your cookies via consent management platforms provided by advertising professionals.

 

10 – YOUR MAIN RIGHTS UNDER GDPR

You have a right of access, rectification and erasure in respect of your data, and a right to object to and restrict the processing of your data. You also have a right to the portability of your personal data and the right to define directives for their post-mortem processing. Finally, you have the right not to be subject to a decision based solely on automated processing, including profiling, producing legal effects concerning you or significantly affecting you in a similar way.